Quality assurance refers to the systematic processes used to monitor, evaluate, and improve the quality of services addressing substance use disorders. These processes help ensure that prevention, treatment, and recovery services are safe, effective, ethical, and aligned with recognised professional standards and evidence-based practices. Quality assurance may include service standards, accreditation, supervision, monitoring of outcomes, client feedback, and continuous quality improvement mechanisms. By promoting accountability and consistent service delivery, quality assurance supports better health outcomes and strengthens substance use systems of care.
